Smile

I was recently in Mexico for vacation with 16 of my family members and my partner, who thank goodness, Spanish was his first language.  We had an amazing time.  One morning I was up at 4 am and decided to go for a walk and to see if the business center was open.  Nothing was open so I sat listening to my ipod.  As each worker went past me  we each smiled and said "hola".  As I did this I was thinking that neither of us could speak to each other.  But the one thing that says the most in any language is a smile.  No matter what language you speak a smile can say so much.  Since I am in the customer service industry this means a lot as it should to anyone that is alive in this world.  It also says that if a smile can do so much a frown can too.  So, to all of you that are in the customer service industry remember to always put that smile on your face and you will be able to speak to anyone.