One of the best ways for us to grow as a business is to receive very positive feedback and also constructive criticism. I love to receive letters telling me how their experience was at our spa/salon. I received one the other day from a friend telling me about each of her services. The facial, massages, and pedicures. She mentioned one thing that really thought I should know and should be improved upon.
I am so appreciative of this. She said it in the nicest way and she said that she would continue to come to our spa and salon.
I would love to receive more letters like this one. We can get most anything we want in the life. It is just how we ask for it. And usually with a big smile helps.
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